Privacy Policy
At EmMyTrip Holidays Private Limited ("EmMyTrip"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data:
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Information Collection: We collect personal details (name, email, contact number, etc.) and payment information when you book our services. We may also collect browsing data via cookies to enhance user experience.
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Use of Information: Your data is used to process bookings, provide customer support, improve our services, and for marketing purposes (with your consent).
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Data Sharing: We do not share your information with third parties except for service providers (hotels, airlines, etc.) and as required by law.
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Security: We use industry-standard security measures to protect your data.
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User Rights: You can access, update, or delete your data by contacting us at support@emmytrip.com.
By using our website, you consent to this Privacy Policy.
Terms and Conditions
Welcome to EmMyTrip! By using our website and services, you agree to these terms:
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Service Scope: EmMyTrip provides travel-related services, including booking of flights, hotels, and packages.
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Booking Confirmation: Bookings are confirmed only after full payment is received. Prices are subject to change until payment is complete.
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User Responsibilities: Users must provide accurate information during booking and ensure compliance with travel regulations.
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Limitation of Liability: EmMyTrip is not liable for delays, cancellations, or issues caused by third-party service providers.
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Amendments: We reserve the right to modify these terms at any time without prior notice.
Cancellation and Refund Policy
We strive to offer flexible cancellation and refund policies:
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Cancellation Requests: All cancellations must be requested via email to cancellations@emmytrip.com with booking details.
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Refund Eligibility: Refunds depend on the service provider's policies (airlines, hotels, etc.) and our processing charges. Refunds for non-refundable bookings are not provided.
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Processing Time: Refunds are processed within 14 business days after confirmation.
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Force Majeure: In case of unforeseen events (natural disasters, pandemics), cancellations are governed by service provider policies.
Shipping and Delivery Policy
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Booking Confirmation Delivery: Once a booking is confirmed, you will receive a confirmation email with all necessary details.
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Physical Deliveries: If applicable, physical documents like travel itineraries will be couriered to the address provided at booking. Delivery times vary based on location.
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Delivery Issues: Please contact us at support@emmytrip.com for any issues with document delivery.
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Digital Documents: Most travel documents (tickets, itineraries) are delivered electronically to your registered email.
Thank you for choosing EmMyTrip Holidays Private Limited. For queries, contact us at support@emmytrip.com or +91-9919991877.
